Frequently Asked Questions
Everything you need to know about shopping with Khyam.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to a select number of international destinations. Shipping costs and delivery times vary by region and will be calculated at checkout.
How do I contact customer support?
Our support team is available via email at support@khyam.com or through our live chat feature from Monday to Friday, 9 AM to 5 PM.